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Compare listed pay and requirements across 10 open roles for IT support specialists. Open a role to see the work and how to apply.
Checked EthosTeracAfterQueryMercor
Listed pay: $55 to 250 / hr
across 10 openings on Ethos, Terac, AfterQuery and Mercor
Ranks 9th of 26 professions by top listed rate · See all pay rates
View 10 open rolesWhat the work involves for IT support specialists
IT support is judged on whether the fix would have worked. These postings give you a user's problem and a model's response, and ask whether the diagnosis was right, whether the steps were in a sensible order, and whether a non-technical person could have followed them. The skills named across the live roles are hardware and software troubleshooting, TCP/IP networking, DNS and VPN, OS support across Windows, Mac and Linux, ticket management and incident documentation, SLAs, and supporting non-technical users; one role also asks for team and vendor management. The write-up matters as much as the diagnosis, because you are explaining why the model's answer would have sent someone down a dead end. This is a small page today and the count moves around. Remote, hourly, contract, and each posting lists its own rate.
10 open roles
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Pay is what each posting lists, in US dollars: an hourly rate, or a fixed amount per session or per task. We never estimate or convert one into the other.
New roles for IT support specialists every Monday
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Cybersecurity Research Expert – Offensive Security & Vulnerability Research
$200–250 an hour · Mercor
SOC Investigation Specialist Talent Network
$70–95 an hour · Mercor
Cybersecurity / IT GRC Specialist
$90 an hour · Ethos